The purpose that moves us

Offering metallic and effect pigments creating a brilliant and innovative world

This is our code of conduct

TO SHAREHOLDERS
TOWARDS CUSTOMERS
TOWARDS SUPPLIERS
TOWARDS SOCIETY
TOWARDS PERSONNEL

Shareholders

Principle	Description	Indicator
MUTUAL RESPECT	We respect, protect and preserve Metapol’s: your image, your information, technological secrets, your clients, your buildings and everything physical or virtual.	Status. Goal. Dictated
MUTUAL TRUST	Follow the guidelines and decisions of the shareholders’ meeting and comply with the profitability generation established in its objectives and value creation.	EBITDA
CHANGE	Developing our best capacity for innovation and putting it at the service of the organization to generate progress.	Profitability

Clients

Principle	Description	Indicator
MUTUAL RESPECT	Acting with honesty and confidentiality	#Complaints
MUTUAL TRUST	Understanding customer needs, the market and its trends, to meet their expectations with mutual openness.	# NC
CHANGE	Develop value and sustainability proposals for the improvement and innovation of products, processes, markets and organization.	Customer Satisfaction Level

Suppliers

Principle	Description	Indicator
MUTUAL RESPECT	Act with honesty, confidentiality and loyalty as a basis for fulfilling mutually agreed commitments.	#agreements #understanding
MUTUAL TRUST	Maintain institutional integrity in the face of mutually beneficial proposals by responding in an impartial and non-personal manner.	#Complaints
CHANGE	Making suppliers partners in a long-term, interdependent and mutually beneficial relationship in a changing environment.	On-time delivery

Society

Principle	Description	Indicator
MUTUAL RESPECT	We are respectful of the laws, rules and regulations in force for which we maintain total openness with the institutions and governmental offices for the respective compliance.	#Certifications in force
MUTUAL TRUST	It is our commitment to listen and act upon the requirements of the society where Metapol operates.	Support participations/year
CHANGE	We align ourselves with the change promoted by society and reflected in its values and regulations.	#legal complaints

Personnel

Principle	Description	Indicator
MUTUAL RESPECT	We recognize that human beings are unique, unrepeatable and irreplaceable, with their own dignity, that they have value in their own right; they possess knowledge, emotional states and are capable of generating value.	#improvements with recognition /td>
MUTUAL TRUST	To grant and receive trust for the fulfillment of our individual, and work goals; and to build a safe, healthy, efficient and pleasant environment for work.	NSP, #accidents
CHANGE	Inserting into the innovation technology management system.	#innovations with recognition

OUR COMMITMENT

Availability and Flexibility