Privacy Notice

Privacy Notice

Privacy Notice

Responsible for the Processing of Personal Data

Metapol, with address at Azahares No. 26 Desp. 203, Col. Santa María Insurgentes, C.P.: 06430, México D.F., is responsible for the collection, use and protection of personal data provided by users. If you have any questions, please contact us at info@metapol.com.mx.

Purposes of Personal Data Processing

The personal data we collect from you will be used for the following purposes, for which your express consent will be required when applicable:

  1. To provide the requested services and products.
  2. Inform you about changes in them.
  3. Comply with legal obligations.
  4. Send promotional information, advertising and surveys.
  5. Improve the user’s experience on the website.

If you do not wish to receive promotional information, you can request it by sending an e-mail to info@metapol.com.mx.


Personal Data Collected

The data we may collect includes:

  • Full name.
  • E-mail.
  • Address.
  • Phone.
  • Payment information (in case of purchases on the site).
  • Information related to the use of the service, such as browsing history, preferences and any data provided when registering or creating a user account.
  • Login credentials.

If sensitive data, such as health information, is collected, it will be handled in accordance with current regulations.

Transfers of Personal Data

We will not transfer your personal data to third parties without your consent, except as necessary to comply with legal or contractual obligations. This includes, but is not limited to, service providers that assist us in the operation of our business.

ARCO Rights (Access, Rectification, Cancellation and Opposition)

You have the right to access, rectify, cancel or oppose the processing of your personal data. To exercise these rights, you can send a request to info@metapol.com.mx or visit us at our home address. Requests will be answered within [especificar tiempo] and may require additional information for validation.


Data Security

Metapol implements various security measures to protect users’ personal data, such as encryption and restricted access policies. Users are responsible for maintaining the confidentiality of their login credentials. In the event that it is suspected that such information has been compromised, Metapol should be informed immediately via the contact details indicated in this document.

Modifications to the Privacy Notice

This Privacy Notice may undergo modifications, changes or updates derived from new legal requirements, internal policies or new services. We undertake to keep you informed through our website and, in case of significant changes, users will be notified by e-mail.

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