COMMITMENTS MATRIX. CODE OF CONDUCT
PRINCIPLE
STAKE HOLDER
Respect, protect and preserve from Metapol: its image, information, technological secrets, its customers, its buildings and all physical or virtual.
CLIENT
Acting with honesty and confidentiality.
SUPPLIER
Acting with honesty, confidentiality and loyalty as a base to meet the commitments made of mutual agreement.
SOCIETY
We are respectful of the current laws, rules and regulations for which we maintain complete openness with institutions and government offices for respective compliance.
STAFF
We recognize that the human being is unique, unrepeatable and irreplaceable, with proper dignity, which has value in itself, possesses knowledge, emotional states and is able to generate value.
Company value
Satisfaction Level- Service
Performance level – Suppliers
#Current Certifications
Working environment
PRINCIPLE
STAKE HOLDER
Follow the guidelines and decisions of the shareholders’ assembly, meeting established profit generation in its objectives and value creation, with transparency.
CLIENT
Understand the needs of the customer, the market and its trends in order to meet their expectations with mutual opening.
SUPPLIER
Maintaining institutional integrity before mutual benefit proposals responding in an impartially and non-personal manner in a way that is honored himself as an individual.
SOCIETY
It is our commitment to listen and act upon society’s requirements where Metapol operates.
STAFF
Give and receive the confidence to fulfill our personal and professional goals, and to build a safe, healthy, efficient and pleasant work environment.
Audited Financial Statements
#Complaints
#Price Index
Compliance with legal requirements
Risk premium
PRINCIPLE
STAKE HOLDER
Develop our best ability for innovation and make it available to the organization in order to generate progress.
CLIENT
Develop value propositions and sustainability for the improvement and innovation of products, processes, markets and organization.
SUPPLIER
Ensure that suppliers become partners in a long term relationship, with interdependence and mutual benefit in an environment of change.
SOCIETY
We align to change promoted by society and reflected in their values and normativity.
STAFF
Be inserted into the technology management system of innovation.
Profitability
Customer Satisfaction Level
Delivery on Time
#Penalties
#Innovations with Recognition